CUSTOMER CARE
Have any questions or concerns?
We’re always ready to help!
Call us at
088-875721
or send us an email to:
RETURNS
Email to Beaumonde@gmail.com within 7 day from the day of "Prove of delivery" and provide the information as below to apply for exchange/refund of products:
1）Your Order number / registered email :
2）Product Model :
3) Reason (Defect/ Wrong item/ Others)? :
4）Action Exchange/ Refund? :
5) Exchange via (Courier/ COD) ? :
6）To be Attachment: - Picture of Defect Area (For defect item only) - Picture of invoice received (For wrong send item only)
*Please ensure all information above has been provided. Missing information might render the application as invalid.
Upon application approved. Please send back the item together with the invoice slip.
FAQ
Do you provide International delivery?
No
How do I return an item?
Email to Beaumonde@gmail.com within 7 day from the day of "Prove of delivery" and provide the information as below to apply for exchange/refund of products:
1）Your Order number / registered email :
2）Product Model :
3) Reason (Defect/ Wrong item/ Others)? :
4）Action Exchange/ Refund? :
5) Exchange via (Courier/ COD) ? :
6）To be Attachment: - Picture of Defect Area (For defect item only) - Picture of invoice received (For wrong send item only)
*Please ensure all information above has been provided. Missing information might render the application as invalid.
Upon application approved. Please send back the item together with the invoice slip.